Notation based on the Act on Specified Commercial Transactions
distributorShin AIN SOPH.
Operation manager nameYuki Shirai, President and Representative Director
address2-7-4 Komagome, Toshima-ku, Tokyo
telephone number 03-6380-3471
Explanation of charges other than the product priceIn addition to the sales price, delivery charges and cash-on-delivery fees may be charged.
Application expiration date
We will do it within 7 days after your order. If payment is not made within 10 days after placing an order, the order will be automatically canceled as there is no intention to purchase.
In the unlikely event that there is a defective product, please contact us within 10 days after the product arrives and send it by cash on delivery. We will exchange it for a non-defective product or issue a refund.
Please check each product page.
After receiving your order, we will deliver it within 10 days. * Excludes products with a shipping date.
If there is a delay due to unfavorable weather, delivery company's convenience, or any other reason, we will notify you by e-mail.
《About shipping products》
～Orders with a desired delivery date～
Scheduled to be shipped at any time according to the desired delivery date.
～Orders without a desired delivery date～
Shipping will be on Tuesdays and Fridays.
Regarding orders placed by 23:59 on Thursday,day of the week shipping
Orders placed by 23:59 on Monday will be shipped on Friday.
Depending on the delivery status, it may take several days to arrive after shipment.
Also, once the payment is completed, the order will be completed.
Thank you for your understanding.
You can use cards printed with the VISA, Master, and JCB marks.
It will be within 10 days after sending the confirmation email from us.
Deadline for returns
We will do so within 10 days after the product arrives.
As it is food, it cannot be returned in principle. If you have any problems with the quality of the product, please contact us.
The customer will be responsible for returning the product due to customer's convenience. If the product is defective, we will bear the cost.
AIN SOPH. Online store
public email address
About delivery and shipping
Kuroneko Yamato・From¥1200 (Kanto)
detail : https://www.kuronekoyamato.co.jp/ytc/smp/search/estimate/kanto.html#
Click here for inquiries about products and orders:
Phone (Weekdays 11:30 ~ 17:00): 03-6380-3471