Notation based on the Specified Commercial Transactions Law

Distributor Shin AIN SOPH.

Management Vice President, President and Representative Director Yuki Shirai

Zip code 104-0061

Address 4-12-1 Ginza, Chuo-ku, Tokyo

Phone number 03-6228-4241

Explanation of charges other than the product price Shipping charges and cash on delivery fees may be charged in addition to the selling price.
 

Application expiration date

Within 7 days after ordering. If you do not make a payment for 10 days after placing an order, we will assume that you have no intention of purchasing and will automatically cancel your order.  

Defective product

In the unlikely event that there is a defective item, please contact us within 10 days after the item arrives and send it by cash on delivery. We will exchange it for a non-defective product or refund it.  

Sales quantity

Please check each product page.  

Delivery time

It will be delivered within 10 days after receiving your order. * Excludes products with a shipping date.
If there is a delay due to unseasonable weather, the convenience of the delivery company, or any other reason, we will notify you by e-mail.

<< About shipping products >>
-Orders specified on the desired delivery date-
Scheduled to be shipped at any time according to the desired delivery date.

-Orders without specifying the desired delivery date-
Delivery will be on Tuesdays and Fridays.

Patisserie

Nikanshimashite order worth up to 59 minutes at 23 on Thursday, "the following week fire day of the week dispatch"

Orders placed by 23:59 on Monday will be shipped on Friday.

Grocery

For orders placed by 23:59 on Saturday, "ships next Tuesday"

Orders placed by 23:59 on Tuesday will be shipped on Friday.

Depending on the delivery status, it may take several days to arrive after shipping.

In addition, the payment will be completed and the order will be completed.

Thank you for your understanding.

 

Payment method

◆ Credit card payment ◆
You can use cards with the VISA, Master, and JCB marks printed on them.

 

Payment deadline

It will be within 10 days after sending the confirmation email from us.  

Return deadline

It will be within 10 days after the item arrives.  

Return shipping

As it is food, it cannot be returned in principle. If you have any problems with the quality of the product, please contact us.

Customers are responsible for any returns due to customer's convenience. If it is a defective product, we will bear it.  

Service name

AIN SOPH. Online store

Public email address

media@ain-soph.jp

homepage address

https://ain-soph.jp/  

About delivery and shipping

From Kuroneko Yamato ¥ 1150 (Kanto)

  See https://www.kuronekoyamato.co.jp/ytc/smp/search/estimate/kanto.html#

Click here for inquiries about products and orders:

Call (weekdays 11: 30 ~ 17: 00) 03-6228-4241

Email media@ain-soph.jp