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Notation based on the Act on Specified Commercial Transactions

distributorShin AIN SOPH.

Operation manager nameYuki Shirai, President and Representative Director

post code170-0003

address2-7-4 Komagome, Toshima-ku, Tokyo

telephone number 03-6380-3471

Explanation of charges other than the product priceIn addition to the sales price, delivery charges and cash-on-delivery fees may be charged.

Application expiration date

We will do it within 7 days after your order. If payment is not made within 10 days after placing an order, the order will be automatically canceled as there is no intention to purchase.


Defective product

In the unlikely event that there is a defective product, please contact us within 10 days after the product arrives and send it by cash on delivery. We will exchange it for a non-defective product or issue a refund.  


sales volume

Please check each product page.  


Delivery time

After receiving your order, we will deliver it within 10 days. * Excludes products with a shipping date.
If there is a delay due to unfavorable weather, delivery company's convenience, or any other reason, we will notify you by e-mail.


《About shipping products》
~Orders with a desired delivery date~
Scheduled to be shipped at any time according to the desired delivery date.

~Orders without a desired delivery date~
Shipping will be on Tuesdays and Fridays.

Regarding orders placed by 23:59 on Thursday,day of the week shipping

Orders placed by 23:59 on Monday will be shipped on Friday.

Depending on the delivery status, it may take several days to arrive after shipment.

Also, once the payment is completed, the order will be completed.

Thank you for your understanding.


payment method

◆Credit payment◆
You can use cards printed with the VISA, Master, and JCB marks.


payment deadline

It will be within 10 days after sending the confirmation email from us.  

Deadline for returns

We will do so within 10 days after the product arrives.  

return shipping

As it is food, it cannot be returned in principle. If you have any problems with the quality of the product, please contact us.

The customer will be responsible for returning the product due to customer's convenience. If the product is defective, we will bear the cost.  

Service name

AIN SOPH. Online store

public email address

homepage address 

About delivery and shipping

Kuroneko YamatoFro1200 (Kanto)

detail :

Click here for inquiries about products and orders:

Phone (Weekdays 11:30 ~ 17:00): 03-6380-3471


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